There are a number of positive reviews for Merchants House hotel on booking.com. Most of the reviews confirm that the hotel is strategically located, offers fantastic service and hospitality and the medieval interiors also get a lot of positive feedback. The ice bar with its popular ice glasses also gets quite a few positive comments. Some of the drawbacks mentioned on the booking.com website highlight weak wifi signals and additional costs being charged for coffee. Olga a Russian tourist described the hotel as a place where one can actually touch history and stated that the actual room is even more beautiful than the pictures published on the hotel website.
Kyle who is a traveler and wedding photographer posted a very interesting review on her blog as she arrived at the hotel in winter and had a very unique experience
which she published on www.kylehepp.com. Kyle was very impressed with the big room that was very warm and inviting in the middle of winter and hotel interiors reminded her of the city's rich history.
Andrea who stayed at the hotel
posted a review on inspiringtravellers.com and wrote "The hotel is quite large but feels boutique at the same time". She has provided an in-depth review of the hotel and also posted a number of photos of the hotel interiors and the hotel rooms. Andrea has also gone into detail to describe her experience at the hotel and covers the breakfast, the location, the bars and the medieval interiors.
Karen Bryan posted a very unique review, she chose to travel to Estonia because she wanted to experience the hotel. She provides a very candid review and highlights both the positives and a few drawbacks. Her two biggest concerns was the weak wifi signal due to the thick medieval walls and the fact that the rooms were very hot in summer.