The Three Sisters is widely known throughout the hospitality industry and is often mentioned in reviews as a noteworthy luxury hotel in Europe and Estonia.
Rob Crossan from the Guardian has listed The Three Sisters as one of Estonia's, Lithuania's, and Latvia's best hotels. Crossan recommends making time to enjoy a drink in the hotel's courtyard and taste wine from its cellar.
Here, Joanne O'Connor, also from the Guardian, has recommended The Three Sisters as an excellent Valentine's Day retreat destination.
Booking.com users have left generally positive reviews. Many of them have mentioned the hotel's style, comfort factor, the friendly staff, and the hotel's excellent location. One traveler noted that he was given a late 3 pm check out time, even though he should have checked out at noon, at no extra cost. Other reviewers have listed anecdotes of generous upgrades and hotel staff going the extra mile to meet special needs for the guests, from arranging for a work laptop to delivering some hot chocolate for breakfast. This is the level of service one expects for a five-star hotel. Some users mentioned that noise can be a problem if the room's windows face the street; some rooms have walls so thin that you can hear your neighbors. The breakfast area is not very large, and the variety of breakfast options is not too great. Some guests have made complaints about this. Accessibility may be a factor and should be checked at the time of booking the room. There is no elevator and some people find that there are too many stairs for comfort. Some of the suites even have stairs included for split-level rooms. If you're travelling with children or elderly people, it's best to check for safety and accessibility beforehand.
A Latvian website posted an interesting review, but it is, unfortunately, only available in Russian. However, it does include a dozen wonderful photos of the hotel. In the review, the writer provides some intelligent insights into the hotel, noting the differences in the interior decor in each room designed to bring out the best in the room's particular style. In rooms 8 and 9, for instance, one can find part of the medieval city wall. Room 10 was once a horse stable. Room 18 still has elements to remind guests of its days as an old granary. Rooms 31, 34, and 37 feature the remains of an old elevator that once carried the merchant homeowner's goods to the upper floors. In those days, merchants lived with their families on the ground floor, storing their goods on the top floors to make stealing more difficult for thieves.
A guest from Moscow also shared some genuine photos of the hotel and the breakfast. Writing her review in Russian, she described her room as small, with the windows facing the courtyard, making it quiet and cozy. She found the staff spotless, and she thought the location was very convenient.
A review on Telegraph Travel was written by "Mr&Ms Smith" - reviewers who manage a wonderful travel website. The couple stayed in a large room featuring trendy Nordic designs as well as an antique sleigh bed. They thought the hotel was an intriguing puzzle that must offer a different experience for every visit.
Regina Yunghans from ApartmentTherapy.com was excited by the bathrooms in The Three Sisters' rooms and suites. She thought their cool appearance was a stark contrast to the medieval facade of the building.
The hotel offers 23 rooms and suites, each uniquely designed with little surprises here and there.
The hotel features 5 junior suites, 6 other suites, and 1 piano suite.
Smoking rooms and allergy-free rooms are available.
Each room features spa amenities from premium brands. And a family run London-based Volga linen are the providers of quality linen for the hotel.
The building itself is one of the landmarks of Tallinn Old Town.
In 2012, Restaurant Bordoo was ranked 9th for Flavours of Estonia. The chef was later replaced, the interiors renewed, and the prices raised. Though the restaurant was not officially evaluated in 2013 and 2014, experts posted an evaluation on their official Facebook page that was generally favorable.
The selection of wines is also good and includes a number of less pricy options.
A Lady in London stayed on the top floor in the Three Sisters, hers review is very old and has small photos, but she is one of my favourite travel writers, so I'll mention it here anyway.
Lastly, this is an article that details the fascinating story behind the hotel's renovation from its original incarnation of three independent merchant houses to its current avatar as a single hotel. The main challenge was in fusing the three buildings with their varying floors and levels, creating a mix of walkways, galleries, and staircases. Contemporary materials such as chrome, plastics and glass were used sparingly to keep the building as intact and authentic as possible. The new main staircases and doors had wood finishes. The handmade staircases, window shutters, and doors replicated designs and methods used in the Middle Ages. Original elements from the buildings, such as the intricate ceiling frescos that were discovered accidentally under 14 layers of paint and wallpaper, have been restored.